Public Services

The Digital Government Portal is a website that provides access to public services from a single point. The Digital Government Portal aims to provide public services to citizens, businesses and public institutions in an effective and efficient manner through information and communication technologies.

Modules

  • Digital Government Portal (e-Government Portal) is an electronic platform where Digital Services provided by different institutions through different channels are offered in a secure and uninterrupted way from a single point.
  • Public-to-Public Service is the sharing of data and information among public institutions via electronic environment.
  • •Public to-Business Service is the sharing of data and information among Public Institutions and the business world via electronic environment.
  • Public to-Natural Persons Service is the sharing of data and information between Public Institutions and natural persons via electronic environment.

Features

Application Service:

In these services, where information and documents related to the service are transferred electronically through the Digital government, users can track the stages of their applications through the Digital portal.

Payment Service:

Payments related to services offered through the digital government, thanks to the integrations performed with payment systems such as redirecting online banking pages of banks, etc. can be carried out safely through the Digital government using a credit or debit card.

Processes such as relocation process:

Address change, subscription procedures, school and family doctor change can be shown as examples of life cycle services.

Uninterrupted Access:

It is a proactive structure in which services are provided without the request of citizens. For example, when a child is born, the state informs parents that citizens must obtain a birth certificate without making a request for it themselves.

Inquiry Service:

These are the services where users can query their own information in the records of the relevant institution.

Location-Based Services:

These are services that can usually be offered through mobile applications by linking to people's locations

Document Production Service:

Documents requested by users from institutions and organizations can be produced with barcodes through the digital government. Verification of documents with barcodes produced can also be carried out through the portal.

Consept-Based Services:

It is the user-oriented provision of information in the services offered through the digital government in the form of a new service by grouping and associating according to the subject.

Service Sharing Infrastructure:

It is a platform that allows public institutions to access the data they need to use in the provision of services within a certain authorization through the Digital government

Information Service:

It is aimed that users receive instant information about the developments in the services that interest them with the active information infrastructure established through the digital government.